retailers. It is a practice that
can benefit small and mid-size home furnishings
retailers, wholesalers, distributors and others.
WHAT IS LEAN SUPPLY CHAIN MANAGEMENT ? |
Supply chains tend to accrue waste and non-value added
activities for many reasons, both internal to the company
and external. Regaining lean supply chain efficiencies may
mean addressing many of the same issues that created the
problems of extra and unneeded time, inventory and costs.
The ideal approach is to design the perfect supply chain and
fit your company’s operation
onto it. Supply chain management is meant to reduce excess
inventory in the supply chain. It should be demand driven,
built on the “pull” approach of customers pulling inventory
in a flow as required, not by suppliers pushing inventory.
Excess inventory reflects the additional time spent within
the supply chain operation. So the perfect supply chain is
lean, having removed wasteful time and inventory.
A lean supply chain, with the pull, flows back from the
store floor through to purchase orders placed on suppliers.
Anything that delays or impedes this flow must be analyzed
as a potential non-value added activity.
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WHAT MUST BE DONE TO BE LEAN ?
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Understand
that this is an ongoing, continuous improvement
approach as compared to business process
reengineering which can be viewed as a one-time
change.
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Gain top
management’s commitment. Continuous improvement
requires ongoing support.
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Build a
multi-discipline team for the project—one that
understands lean supply chain management.
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Analyze the
total supply chain process, not just the outbound
or just the inbound part.
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Map the process
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Assess for gaps
or redundancies in the process that create time, the
key waste.
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Avoid
cannibalizing the process by just focusing on
warehousing or transportation or other activities
instead of studying the entire supply chain process.
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Realize cause-effect
impacts. High freight cost, for example, can be a problem or
a symptom.
Excess inventory can be a problem or, more often, a symptom
of a problem.
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Drive for root causes,
not symptoms.
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Comprehend the
complexity of supply chains with multiple suppliers,
distribution centers and stores.
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Appreciate the
fundamental impact of international sourcing and shipping on
time and inventory.
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Grasp the impact of the organization and culture on supply
chain process design and operation.
This can be overlooked
as a factor in achieving or not achieving lean.
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Analyze the effect of continuing external events, such as
Homeland Security activities or imports, on lead times and
on lean dynamics.
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Calculate the risks of the lean supply chain. Reducing
inventory frees up capital; reducing time improves the
cash-to-cash cycle. However reducing inventory, without a
properly designed process, removes the comfortable feeling
that accompanies excess inventory and can expose you to the
risk of lost sales.
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Observe the effect that time has on inventory and on an
effective process.
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Assess where standardization is feasible and where
customizing to specific customer requirements is needed.
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Demand supplier performance. It is vital to a lean supply
chain operation.
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Measure the present process as total cycle time, costs and
inventory (both in dollars and units) and inventory turns.
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Integrate the supply chain. Breaks in the flow, both
internal and external, can be pockets of waste.
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Identify non-value added activities, their effect and their
cause.
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Rationalize the process.
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Improve the process to drive change.
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Streamline the process for unnecessary complexity as well as
unnecessary suppliers and service providers.
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Incorporate technology, such as supply chain execution
technology, as part of the process improvement.
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It is an
enabler. Understand where standard ERP and other software
may, or may not, enable a lean supply chain.
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Use technology that includes event management and exception
management to enhance management and control.
Supply chain
complexity increases the need for event and exception
management technology and capability.
Event management
focuses on a key event(s) that must happen for process or
transaction success. Exception management focuses on
exceptions to what is expected instead of having to look at
everything.
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Know that technology cannot overcome process flaws.
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Involve your people—employees, suppliers, service
providers—to provide input on present supply chain
effectiveness and improvements.
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Recognize the viability of outsourcing as a driver of needed
changes. Proper outsourcing can provide people, process and
technology that may otherwise not be readily available.
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Probe for uncertainties that create inventory and other
waste. Forecasting accuracy is one area of opportunity.
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Make the supply chain
visible; recognize that blind spots can be areas of wast
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Collaborate with suppliers. It is a requirement, not an
option; and it is a two-way exchange.
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Investigate reasons why product does not flow in a more
consistent and predictable manner. Order and shipment
releases from suppliers, for example, can create inbound
flows that mitigate time and inventory buffers.
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Position inventories at the proper stores and distribution
centers. The right inventory at the wrong facility can
result in inter-facility transfers that add time and extra
transport costs and can delay customer order deliveries.
This is a non-value added action that generates waste.
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Be open to the changes necessary for the creation of a lean
supply chain. From technology, such as WMS, to a completely
redesigned process, significant change can be expected.
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Include change management in your lean program requirements.
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